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What is the Register Insider program? |
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The Register Insider program offers prizes, discounts, access to celebrity events, entertainment tickets, and much more as a bonus reward to registered members! As a fun, exciting, internet-based service, the Register Insider program rewards YOU for your customer loyalty. It's our way of saying thanks for your subscription. Benefits, in the form of points, are accrued based on your Register subscription status. The Loyalty Plus category is especially for those subscribers who have one or more years of *uninterrupted delivery service.
* See Loyalty Plus details below.
(Employees of Freedom Communications, 3rd party, and RIE subscribers are not eligible to participate in the Register Insider program.) . |
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| Q: |
I cancelled my paper before my vacation and resumed service when I returned. Why am I not eligible for the Loyalty Plus category of the Register Insider program when I've been a subscriber for several years?
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The Loyalty Plus program calculates subscribers' eligibility based on uninterrupted service. Any disruption in service causes your subscription status to begin anew. Once that happens, our system can not be manipulated or changed - no exceptions.
To sustain eligibility for the Loyalty Plus category, please ensure your subscriber account remains active and uninterrupted. If you're planning a vacation or want your delivery service stopped, it is your responsibility to take action to prevent service interruption. Contact our customer service department at 714-796-4958 and let them know you are a Loyalty Plus member of our Register Insider program.
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How can the Register offer such amazing free items and discounts? ? |
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The Register has established exclusive partnership agreements throughout the Orange County business community which enables us to provide YOU with incredible deals. New offers are added frequently so check the Register Insider website often to maximize and take advantage of these exciting membership benefits.
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How can earn Insider points? |
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Click here to learn about Insider points |
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Will my membership expire? |
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Membership benefits remain active and free of charge as long as you remain a subscriber to The Orange County Register newspaper. NOTE: If your newspaper subscription is interrupted for any reason including non-payment, your Register Insider account will become inactive and your tenure to loyalty rewards will cease. Upon resuming your subscription after any interruption you will become a NEW subscriber and your countdown to loyalty rewards will begin again.
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Will my e-mail address remain private? |
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Yes. The Orange County Register respects your privacy and protects your e-mail address. The Register does not sell or share information. We may, however, periodically send you email announcements to communicate special deals and offers. With any communication we send, you will always have the opportunity to opt out of email communications. |
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Is there a fee for the Register Insider program? Will a membership fee be charged in the future? |
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The Register Insider program is designed to be an added FREE bonus to your Register subscription. There are no plans to charge for this program in the future. It's our way of thanking you for being a Register subscriber. |
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I have been a subscriber for several years. Why am I not eligible for Loyalty Plus? |
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The Loyalty Plus membership status requires continuous subscription status of one or more years. You can maintain and protect your Loyalty Plus status by keeping continuous delivery service. Should you need to place your delivery service on hold, keep these three options in mind: 1) Provide a restart date that resumes within 30 days of your hold date, 2) You may choose to donate your vacation papers to our Register in Education program, or 3) You may choose our Vac Pac program and have your accumulated papers delivered upon your return. Any of these three options with ensure continuous, uninterrupted subscription status.
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| Q: |
I tried to sign up with my account number but it says I am not eligible. I am a paid subscriber, why am I listed as ineligible? |
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Sometimes, mistakes happen. Whether you have entered your account number incorrectly or there's a system error, we want to be sure you are able to enroll in this valuable program. In any case, if you have difficulty in enrolling in the Register Insider program, please call 714-796-7875 for assistance.
Remember that the Register Insider program serves to reward YOU, our valued customers! |
